Introduction:

The Authority of People with Disability (APD) is committed to ensuring privacy and confidentiality of the personal information and data of users accessing its website, digital platforms, and mobile applications. Protecting the privacy of users is a top priority for the APD.

This Privacy Notice is designed to help users understand what information is collected, why it is collected, how it is processed, and how it is managed. It is an integral part of the terms and conditions for using the APD website.

By using the services, website, or mobile applications of the APD, users acknowledge and agree to the privacy policy of the Authority of People with Disability.

Information Collected by the Authority of People with Disability (APD):

The Authority of People with Disability collects various types of personal information and data from visitors and users of its services, platforms, and applications. The information collected primarily includes the following:

1-  Information Provided by the User: This includes the data provided by users when utilizing the services, registering on the APD platforms and applications, or when creating a user profile. This may include personal data such as the user's name, national ID number, email address, contact numbers, and other personal details, including those of family members.

2- Information Shared through Communication: This refers to information exchanged during interactions between the APD and visitors, such as inquiries, feedback, and suggestions submitted by visitors..

3-  Cookies: This includes data collected through website logs or other tracking technologies.

4- Information Received from Other Sources: The APD may receive information about visitors when they use other websites operated by the APD or any other services it provides. The APD also collaborates closely with other entities, such as government agencies and other organizations, which may provide the APD with information about visitors.

Methods of Information Collection:

1.  Personal information and data are collected directly through the information and data provided by the user to the Authority of People with Disability (APD) .

2. The APD may receive data from other sources when visitors access any of the websites or services operated by the APD. The APD also collaborates closely with other entities, such as government agencies and other organizations, which may provide the APD with personal information about visitors..

3. The APD collects information about users of its website through various methods. When visiting the APD website, the APD's server records the user's Internet Protocol (IP) address, the date and time of the visit, and the URL of any website that referred the user to the APD website. Personal information and data are also collected directly from the information and data provided by users on the website..

Cookies:

The APD website, along with some or all of its platforms, uses cookies to distinguish between users. This helps provide a unique experience for visitors to the site and assists in continuously improving the website based on visitors browsing. By visiting the site, users consent to the APD’s use of cookies. Users can block cookies by activating the option to reject all or some cookies in their browser settings. However, by blocking the use of all cookies (including essential cookies), access to some or all parts of the website may be restricted.

Purpose of Information Collection:

Personal data is collected and processed with the consent of the data subject. The data subject has the right to withdraw their consent at any time, unless a different legal justification exists. To exercise this right, they may contact the Data Management Office (DMO) at the Authority of People with Disability (APD).

Purpose of Using Personal Data: 

The Authority of People with Disability (APD) uses personal data in accordance with relevant laws, regulations, and instructions, including but not limited to:

1. Improving the management of available services..

2. Achieving the primary purpose for which the user provided the information and data to the APD, such as responding to requests, inquiries, or suggestions...

3. Monitoring and detecting violations of the terms of use, as well as other potential abuse while using the website..

4. Continuously improving the performance of the website, its software, systems, and network security..

Sharing and Disclosure of Information:

The Authority of People with Disability (APD) has the right to share the information and personal data provided by visitors or collected about them in the following cases:

1. If the APD is required to disclose visitors' personal information or data to meet legal obligations, enforce its terms of use, apply agreements, or protect the rights, property, and safety of the APD, its employees, etc. 

2. If the APD is required to share or disclose visitors' personal information or data in response to legal requests, court orders, or other legal proceedings, or to investigate, prevent, or take action regarding illegal activities, suspected fraud, or technical or security issues.

3. Data may be shared if collected from a publicly available source or with the written consent of the data subject, in accordance with applicable laws, or when required for public interest, the interest of the data subject, or if all personally identifiable information is removed.

Storage and Disposal of Information

Personal data is stored within the Kingdom of Saudi Arabia on servers maintained by the National Information Center (NIC). These servers are safeguarded using advanced technologies, in compliance with the policies and regulations of the National Cybersecurity Authority (NCA) and international standards, to ensure protection against unauthorized access and mitigate cybersecurity risks. The data will be securely disposed of after a period of three years from the date of storage, in a manner that prevents any access or retrieval, in accordance with the policies of the National Information Center.

Rights of the Data Subject:

The rights of the data subject are granted in accordance with the relevant regulations, laws, and policies, including the following:

• Right to be informed:The personal data subject has the right to know how their data is collected, the legal basis for its collection and processing, how it is processed, stored, and disposed of, and with whom it will be shared. Full details are available in this Privacy Policy, or the data subject may contact us using the information on the "Contact Us" page..

• Right of access to personal data:  The personal data subject has the right to request a copy of their personal data by emailing the address provided on the "Contact Us" page. They will receive the requested data—free of charge—within [seven working days] via email.

•Right to Rectify Personal Data:  The personal data subject has the right to request the correction of any personal data they believe to be inaccurate, incorrect, or incomplete. This can be done by emailing the address provided on the "Contact Us" page. The request will be reviewed and updated within [seven working days], and the data subject will be notified via email.

• Right to Request the Deletion of Personal Data:  The personal data subject has the right to request the deletion of their personal data under certain circumstances, unless a legal provision mandates a specific retention period or contractual requirements apply.  

• Right to Withdraw Consent for Personal Data Processing:  The personal data subject has the right to withdraw their consent for the processing of their personal data at any time, unless there are legitimate grounds that require otherwise.

Disclaimer   :

This platform, provided by the Authority of People with Disability (APD) in Saudi Arabia, is available for personal use by visitors. Access to and use of this service are subject to the terms outlined in the privacy notice and the laws of the Kingdom of Saudi Arabia. By accessing and using this service and platform, visitors agree, without reservation, to the terms of this notice. This agreement is effective from the date of first use.

Changes to the Privacy Notice:

The Authority of People with Disability (APD) reserves the right to modify and update this notice. Updates must be reviewed and acquainted with by visitors on a regular basis.

Links to Other Websites:

The Authority of People with Disability’s (APD) website, along with its platforms and applications, may contain links to and from other websites that may not be affiliated with the APD. If visitors follow any of these links to access other websites, they should review the privacy notices of those websites. The APD is not, in any way, responsible for the data collection and protection practices of those websites.

Relevant Legislation:

For further details regarding the policies and laws mentioned in this policy, visitors may refer to one of the following links:

-  Personal Data Protection Law

-  Executive Regulations of the Personal Data Protection Law

-  Policies issued by the National Data Management Office

-  Regulations issued by the National Data Management Office

-  Regulations issued by the Cybersecurity Authority

 

Contact Us:

We welcome any inquiries, questions, or complaints regarding the privacy policy through the contact option available on the APD’s website.
Please feel free to contact us through the following available contact options:

For any complaints or inquiries related to the privacy policy or the handling of personal data, visitors can reach out to the website administration at the following email address: (Info@apd.gov.sa).

If no response is received within [seven working days], the complaint or inquiry should be directed to the Data Management Office at the following email address:
Dmo@apd.gov.sa) ​

Policy Update Date:

This policy was last updated on 22/01/2025.